Customer Service
CONTACT US
Doux Pomme
1631 NE Broadway - #220
Portland, OR 97232
info@douxpomme.com
FEED BACK
We are very interested in what you, the customer, think of our site and would love to hear any thoughts, suggestions and comments as to what you need or want from us to make your shopping experience more enjoyable. Please email us at
info@douxpomme.com and we will do everything possible to deliver a better service to you.
GIFT WRAPPING
We offer free gift wrapping on most of our items. Simply click on the item you wish to buy and click on the drop down box for Gift Wrap and pick "yes".
GIFT NOTES
If you have a personal message you would like us to attach to your gift simply send us an email with your message when you make your purchase. We will attach our signature gift note with your message, hand-written inside, at no extra charge!
GIFT CERTIFICATES
Aren’t sure what to get? Simply don’t know what they want but it’s important that they get the right gift? Get an on-line Gift Certificate! You will receive a confirmation of your gift by email and your recipient will receive their gift certificate via e-mail within 24 hours of purchase.
The recipient can easily apply their gift certificate to an order on www.douxpomme.com. The gift certificate will be applied towards the order total including shipping charges. If the order exceeds the amount of the gift certificate, the customer will be responsible for paying the difference. If the order is less than the gift certificate the difference will be issued as another gift certificate to be used at a later date. Gift certificates and online coupons may not be combined on the same order.
MIDWIVES/DOULAS
At Doux Pomme we like to support natural childbirth and in that mien we are offering 5% off on all our products to midwives and doulas. If you are a midwife or doula email us at info@douxpomme.com and let us know! We will send you a 5% discount coupon code to use at our store.
To obtain the status of an order, enter the confirmation number and click Go!.
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